Private Server Disconnects

We have a paid account, using up-to-date Minecraft Java Edition on up-to-date Windows 10 to connect to private server. We can connect to mc.tynker.com just fine but I’d say we have a 1/10 chance of connecting successfully to my son’s private server. The other 9/10 times we get “connection lost - disonnected”. We’ve tried it on a macbook with the same results which tells me this isn’t our issue.

Hi - thanks for the post - The team will investigate, and post an update thanks!